Hear from Our Customers
You wake up to cold water and your whole day gets thrown off. The kids need baths, dishes pile up, and you’re stuck calling around trying to find someone who won’t charge you an arm and a leg.
We get it. When your water heater breaks down, you need it fixed fast and fixed right. No multiple trips, no surprise charges, no technicians tracking mud through your house.
You get your hot water back the same day, with a repair that actually lasts. Clean, professional service that respects your home and your time. That’s what reliable hot water should feel like.
We’ve been serving Sunnyvale families since 2001. We’re a third-generation company that built our reputation one satisfied customer at a time, not through corporate acquisitions or flashy marketing.
Our technicians wear uniforms, use shoe covers, and keep their vehicles clean because your home deserves respect. We’re Better Business Bureau accredited and carry full insurance because professionalism matters.
While bigger companies are buying up local plumbers left and right, we stay independent. That means you get personal service, honest pricing, and technicians who actually care about getting your water heater running right.
First, we diagnose the problem thoroughly. Not just a quick look – we take time to understand what’s actually wrong with your water heater. Many issues get misdiagnosed because technicians rush through this step.
Next, we explain what we found in plain English and give you multiple repair options. Different price points, different approaches. You decide what makes sense for your situation and budget.
Then we fix it right the first time. We clean up our work area, test everything twice, and make sure your hot water is flowing strong before we leave. You shouldn’t need to call us back for the same problem.
Ready to get started?
We handle every type of water heater repair in Sunnyvale. Traditional tank units, tankless systems, electric, gas – if it heats water, we fix it. Most calls we get are for heating elements, thermostats, gas valves, and sediment buildup.
Sunnyvale’s hard water creates specific challenges. Mineral deposits build up faster here, affecting efficiency and lifespan. We see this daily and know exactly how to address it without overselling you on services you don’t need.
Emergency repairs get priority scheduling. When you’re dealing with no hot water, waiting three days for an appointment isn’t an option. We keep common parts stocked on our trucks so most repairs happen the same day.
Water heater repair costs in Sunnyvale typically range from $150 to $600, depending on what needs fixing. Simple thermostat replacements run around $150-250, while heating element repairs cost $200-350.
More complex issues like gas valve replacements or tank repairs can reach $400-600. We always diagnose first and give you an upfront price before starting any work. No surprise charges or hidden fees.
The key is getting an honest diagnosis. Some companies quote high repair costs to push you toward a replacement sale. We give you real options so you can make the right choice for your situation.
If your water heater is under 8 years old and the repair costs less than half of a replacement, fixing it usually makes sense. Units over 12 years old with major component failures often benefit from replacement.
Tank corrosion, multiple simultaneous failures, or efficiency issues in older units typically signal replacement time. But a 5-year-old unit with a bad heating element? Definitely worth repairing.
We’ll walk through the math with you. Repair cost versus replacement cost, expected remaining lifespan, and energy efficiency improvements. You get the real picture, not a sales pitch.
Most water heater repairs in Sunnyvale take 1-3 hours once we arrive. Simple fixes like thermostat or heating element replacement usually finish within an hour.
More involved repairs like gas valve replacement or extensive sediment removal can take 2-3 hours. We carry common parts on our trucks, so parts availability rarely delays the job.
Emergency calls get priority scheduling. If you’re completely without hot water, we typically arrive the same day. Regular service calls usually get scheduled within 24-48 hours depending on your availability.
Yes, we repair and maintain all major tankless water heater brands including Rinnai, Navien, Rheem, and Noritz. Tankless units require specialized knowledge that many general plumbers don’t have.
Common tankless repairs include descaling, flame sensor cleaning, heat exchanger issues, and error code diagnostics. Sunnyvale’s hard water makes regular maintenance especially important for tankless systems.
We recommend annual descaling for tankless units in this area. Mineral buildup reduces efficiency and can cause premature failure. Proper maintenance extends lifespan and keeps your energy bills reasonable.
Sunnyvale’s hard water is the biggest culprit. Mineral deposits build up in tanks and on heating elements, reducing efficiency and causing premature failure. We see this constantly in local service calls.
Sediment accumulation at the bottom of tank units creates hot spots that damage the tank lining. Heating elements get coated with minerals and burn out faster than they should.
Age and normal wear contribute too, but water quality accelerates the process here. Regular maintenance and water softening can significantly extend your water heater’s lifespan in Sunnyvale’s conditions.
Yes, we provide emergency water heater repair service in Sunnyvale. Complete loss of hot water qualifies as an emergency, especially during winter months or when you have young children.
We prioritize emergency calls and typically arrive the same day. Our trucks carry common repair parts so most issues get resolved on the first visit, even for emergency calls.
Emergency service does carry a premium, but we’re upfront about pricing before dispatching. Sometimes waiting until regular business hours makes sense financially – we’ll help you decide what works best for your situation.
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