Our licensed technicians fix your water heater right the first time with transparent pricing and same-day service.
Hear from Our Customers
You wake up to cold water and your whole day shifts. Shower plans change. Coffee routine gets disrupted. The kids complain about cold baths.
We get your hot water flowing again so you can stop thinking about your water heater and get back to your life. No more cold showers, no more worrying about when it might fail again, no more disrupted routines.
Most repairs are completed the same day we arrive. You get reliable hot water, a clear explanation of what went wrong, and the confidence that comes from knowing it’s fixed properly. Your morning routine goes back to normal, and you can focus on what actually matters to you.
Sugar Bear Home Services has been handling water heater repairs throughout San Rafael and Marin County for years. We know the common issues in older Bay Area homes and the specific challenges that come with our local water conditions.
Our technicians are licensed, insured, and live in the communities we serve. When you call us, you’re working with people who understand San Rafael neighborhoods and have probably fixed the same issue in homes just like yours.
We built our reputation by showing up on time, diagnosing problems accurately, and giving you straight answers about what needs to be done.
When you call, we ask a few questions about what’s happening with your water heater and schedule a time that works for you. Most emergency calls get same-day service.
Our technician arrives with common parts and diagnostic tools. We inspect your system, test components, and identify the root cause. Before any work begins, you get a clear explanation of the problem and upfront pricing for the repair.
Once you approve the work, we complete the repair and test the system to make sure everything works properly. We clean up our work area and walk you through what we fixed. You get hot water back and a warranty on the repair work and parts we installed.
Ready to get started?
We repair all types of water heaters – traditional tank units, tankless systems, gas, and electric models. Common repairs include heating element replacement, thermostat issues, gas valve problems, and leak repairs.
San Rafael homes often have unique plumbing configurations, especially in older neighborhoods near downtown. We’ve worked on systems in Victorian homes, mid-century houses, and newer developments throughout Marin County.
Every repair includes honest assessment about whether repair makes sense or if replacement would be more cost-effective long-term. We carry quality replacement parts and can handle both emergency fixes and planned maintenance. You get the same thorough approach whether it’s a simple thermostat replacement or a complex tankless system repair.
Ready to Get Started?
Don’t wait for plumbing, HVAC, or electrical issues to get worse. Contact us now for expert service and get the job done right!
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