Water Heater Repair in San Rafael, CA

Hot Water Restored Fast

Our licensed technicians fix your water heater right the first time with transparent pricing and same-day service.

A person adjusts the temperature dial on a white electric water heater mounted on a wall, while holding a blue clipboard in their other hand.

Hear from Our Customers

A man in a red cap and work overalls uses a wrench to adjust a valve on a large water heater tank in a utility room.

San Rafael Water Heater Service

Back to Normal in Hours

You wake up to cold water and your whole day shifts. Shower plans change. Coffee routine gets disrupted. The kids complain about cold baths.

We get your hot water flowing again so you can stop thinking about your water heater and get back to your life. No more cold showers, no more worrying about when it might fail again, no more disrupted routines.

Most repairs are completed the same day we arrive. You get reliable hot water, a clear explanation of what went wrong, and the confidence that comes from knowing it’s fixed properly. Your morning routine goes back to normal, and you can focus on what actually matters to you.

Local San Rafael Plumbers

Your Marin County Water Heater Experts

Sugar Bear Home Services has been handling water heater repairs throughout San Rafael and Marin County for years. We know the common issues in older Bay Area homes and the specific challenges that come with our local water conditions.

Our technicians are licensed, insured, and live in the communities we serve. When you call us, you’re working with people who understand San Rafael neighborhoods and have probably fixed the same issue in homes just like yours.

We built our reputation by showing up on time, diagnosing problems accurately, and giving you straight answers about what needs to be done.

A technician in a white shirt and red suspenders uses a tool to inspect or repair a wall-mounted gas boiler in a home.

Water Heater Repair Process

Simple Process, Clear Communication

When you call, we ask a few questions about what’s happening with your water heater and schedule a time that works for you. Most emergency calls get same-day service.

Our technician arrives with common parts and diagnostic tools. We inspect your system, test components, and identify the root cause. Before any work begins, you get a clear explanation of the problem and upfront pricing for the repair.

Once you approve the work, we complete the repair and test the system to make sure everything works properly. We clean up our work area and walk you through what we fixed. You get hot water back and a warranty on the repair work and parts we installed.

A technician in a cap and overalls adjusts a control panel on a wall-mounted heating boiler, holding a tablet. Red and blue insulated pipes are connected below the boiler in a tiled room.

Ready to get started?

Explore More Services

About Sugar Bear Home Services

Get a Free Consultation

Complete Water Heater Solutions

Traditional and Tankless Repair Expertise

We repair all types of water heaters – traditional tank units, tankless systems, gas, and electric models. Common repairs include heating element replacement, thermostat issues, gas valve problems, and leak repairs.

San Rafael homes often have unique plumbing configurations, especially in older neighborhoods near downtown. We’ve worked on systems in Victorian homes, mid-century houses, and newer developments throughout Marin County.

Every repair includes honest assessment about whether repair makes sense or if replacement would be more cost-effective long-term. We carry quality replacement parts and can handle both emergency fixes and planned maintenance. You get the same thorough approach whether it’s a simple thermostat replacement or a complex tankless system repair.

A person adjusts controls on an open wall-mounted gas boiler, exposing wires, pipes, and gauges during maintenance or repair work.
Most water heater repairs in San Rafael can be completed the same day you call, especially for common issues like heating elements, thermostats, or gas valves. We stock frequently needed parts on our trucks and can typically diagnose and fix problems within a few hours of arrival. Emergency calls get priority scheduling, and we’ll give you a realistic timeframe when you call so you can plan accordingly.
Repair costs depend on the specific problem and parts needed. Simple fixes like thermostat replacement typically run $200-400, while more complex repairs involving gas valves or multiple components can range $400-800. We provide upfront pricing before starting any work, so you know exactly what you’ll pay. There are no hidden fees or surprise charges – the price we quote is what you pay.
If your water heater is under 8 years old and the repair cost is less than half the replacement cost, repair usually makes sense. For units over 10 years old with major component failures, replacement often provides better long-term value. We’ll assess your specific situation and give you honest recommendations based on the age of your unit, repair costs, and energy efficiency considerations. You make the final decision with all the facts.
Yes, we repair all major tankless water heater brands including Rinnai, Navien, Rheem, and Noritz. Common tankless repairs include descaling, ignition problems, sensor replacements, and venting issues. Tankless systems require specialized knowledge and tools, which our technicians have. We understand the specific maintenance needs of tankless units in Bay Area water conditions and can handle both routine service and emergency repairs.
All our water heater repair work comes with a warranty on both labor and parts. Typical warranties range from 90 days to 1 year depending on the specific repair and components used. We use quality replacement parts from reputable manufacturers, and if something goes wrong with our repair work, we’ll come back and make it right at no additional cost. You get written documentation of your warranty coverage when we complete the job.
Yes, we handle water heater leak repairs ranging from minor drips to significant leaks. Small leaks from temperature relief valves or fittings can often be repaired quickly and inexpensively. Larger leaks from tank corrosion typically require replacement. We’ll assess the source of the leak, explain your options, and work quickly to prevent water damage to your home. If you notice any water around your heater, it’s best to call immediately rather than wait.