Fast, reliable water heater repair when you need it most – no surprises, no runaround.
Hear from Our Customers
You wake up to a cold shower. Your water heater is leaking all over the garage floor. Or maybe you’re just tired of running out of hot water halfway through washing dishes.
Whatever brought you here, you need someone who can actually fix the problem today. Not next week when it’s convenient for them.
When your water heater works right, you don’t think about it. You turn the tap, hot water comes out. You take a shower without timing yourself. You run the dishwasher without worrying about whether there’s enough hot water left for tomorrow morning.
That’s what we’re here to restore. The simple reliability of hot water when you need it, without the stress of wondering when it might quit on you again.
Sugar Bear Home Services has been fixing water heaters in East Palo Alto for years. We know the common issues with units in this area – from hard water problems to the specific challenges of older homes mixed with newer construction.
We’re licensed, insured, and local. That means we’re here when you need us, and we’ll be here if you need us again.
You won’t get a different technician every time or have to explain your situation to someone new. We keep track of what we’ve done and what your system needs.
First, we diagnose what’s actually wrong. Not what we think might be wrong, but what the problem really is. We test the heating elements, check the thermostat, inspect for leaks, and look at the overall condition of your unit.
Then we explain what we found in plain English. If it’s a simple repair, we’ll tell you. If your water heater is on its last legs and throwing good money after bad, we’ll tell you that too.
Once you decide how you want to proceed, we fix it right. We use quality parts, not the cheapest ones we can find. And we test everything before we leave to make sure you actually have reliable hot water.
You’ll know exactly what we did and what to watch for. No mystery repairs or crossed fingers hoping it holds up.
Ready to get started?
We handle both traditional tank water heaters and tankless systems. Gas or electric, we’ve seen the problems before and know how to fix them properly.
Our service includes full diagnostics, honest recommendations about repair versus replacement, and quality parts with warranties. We also clean up after ourselves and explain what we did so you understand your system better.
If you’re dealing with an emergency – like a major leak or complete loss of hot water – we prioritize same-day service. East Palo Alto homes can’t afford to wait days for hot water, especially with families and busy schedules.
We also handle the maintenance that can prevent problems down the road. Sometimes a simple flush or element replacement can add years to your water heater’s life.
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