Hear from Our Customers
When your plumbing works properly, you don’t think about it. That’s exactly how it should be. No surprise leaks flooding your bathroom at 2 AM. No toilets that won’t flush when guests arrive. No mysterious water stains spreading across your ceiling.
You get reliable hot water when you turn the handle. Your drains clear quickly without gurgling or backing up. Your water pressure stays consistent throughout your home.
That’s what proper plumbing service delivers. Not just a quick patch job, but systems that work consistently so you can focus on everything else that matters in your life.
Sugar Bear Home Services has been handling Concord’s plumbing challenges for over two decades. We’re a third-generation plumbing company that understands how Bay Area homes age and what problems you’re likely to face.
You’ll recognize our team by our clean uniforms, shoe covers, and professional vehicles. We clean up after every job because your home isn’t our workshop. We’re BBB accredited because we believe in doing business the right way.
Concord homeowners deal with unique plumbing issues—from older pipe systems in established neighborhoods to hard water problems common throughout the area. We’ve seen it all and know how to fix it properly.
First, we listen to what’s happening and schedule a time that works for you. Our plumber arrives on time in a clean uniform with shoe covers to protect your floors.
We thoroughly diagnose the problem instead of rushing to a quick fix. You’ll get multiple repair options with clear pricing so you can make the best decision for your situation and budget.
Once you approve the work, we complete it efficiently and clean up completely. We test everything to make sure it’s working properly before we leave. You get a clear explanation of what we fixed and any maintenance recommendations to prevent future problems.
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We handle everything from emergency drain clogs to complete plumbing system installations. Toilet repairs, water heater replacements, sewer line issues, and whole-house repipes are all part of our regular service.
Concord’s mix of older and newer homes means we work on everything from vintage cast iron pipes to modern PEX systems. We stock parts for most common repairs on our trucks so we can often complete your job in one visit.
Our most requested services include water heater installations, drain cleaning, toilet repairs, and sewer line maintenance. We also handle larger projects like bathroom remodels and kitchen plumbing upgrades when you’re ready to improve your home.
Response times depend on whether it’s an emergency and our current schedule. For urgent issues like major leaks or sewer backups, we prioritize same-day service when possible.
For routine repairs and installations, we typically schedule within 2-3 business days. We always provide a specific time window rather than asking you to wait around all day.
Emergency calls get priority because water damage can escalate quickly. If you’re dealing with flooding or a complete loss of water, call us immediately and we’ll work to get someone out as soon as possible.
Plumbing costs vary significantly based on the specific problem and solution you choose. Simple drain cleaning might cost $150-300, while water heater replacement typically ranges from $1,200-3,000 depending on the unit type and installation complexity.
We always provide multiple options when possible so you can choose what fits your budget. A toilet repair might cost $150, while replacement could be $300-600 depending on the fixture you select.
Major projects like sewer line replacement or whole-house repipes require individual estimates because every home is different. We’ll walk through your options and explain the costs clearly before any work begins.
Yes, we warranty our workmanship because we want you to be confident in the repairs we complete. Specific warranty terms depend on the type of work performed.
Most repairs come with a service warranty that covers our labor if the same problem recurs within the warranty period. New installations typically include longer warranty coverage since we’re installing new components.
We’ll explain the specific warranty terms for your job before we start work. If something isn’t working properly after we leave, call us and we’ll make it right.
Absolutely. We fix leaky faucets and also handle complete bathroom renovations. Our team has the experience and equipment for jobs ranging from simple toilet repairs to whole-house repipes.
Small jobs like drain cleaning or faucet replacement are often our bread and butter. But we also regularly install new water heaters, replace sewer lines, and upgrade entire plumbing systems in older Concord homes.
Having one plumber who can handle everything from minor repairs to major installations means you develop a relationship with a team that knows your home’s plumbing system over time.
Older homes in established Concord neighborhoods often deal with aging pipe systems, especially galvanized steel pipes that corrode over time. We see a lot of water heater replacements since Bay Area hard water can shorten equipment life.
Drain issues are common, particularly in kitchens where grease buildup combines with food debris. Root intrusion into sewer lines is also frequent since many properties have mature trees whose roots seek out water sources.
Toilet problems happen regularly—everything from running toilets to complete replacements when older fixtures finally wear out. We also handle a lot of garbage disposal repairs and replacements since these appliances get heavy use in most homes.
We focus primarily on residential plumbing but also handle light commercial work for small businesses and office buildings. Most of our commercial clients are local Concord businesses that need reliable service from a trusted local company.
Residential work includes everything from single-family homes to townhomes and condos. We’re familiar with the plumbing systems in most Concord neighborhoods and developments.
For larger commercial projects, we evaluate each situation individually. Our sweet spot is residential service and light commercial work where we can provide the personal attention and quality service that larger corporate plumbers often can’t match.
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