Hear from Our Customers
When your furnace works properly, everything else falls into place. You’re not worrying about cold nights or sky-high energy bills. You’re not dealing with that one room that never gets warm or strange noises coming from the basement.
A properly repaired furnace runs efficiently, which means your monthly bills stay reasonable. It heats evenly throughout your home, so you’re comfortable in every room. Most importantly, it works when you need it most.
That’s what good furnace repair gets you – reliability you can count on and one less thing to stress about during Burlingame’s unpredictable weather patterns.
Sugar Bear Home Services has been keeping Burlingame homes comfortable since 2001. Our technicians know the heating systems common in Bay Area homes, from older units in Burlingame’s historic neighborhoods to newer high-efficiency models.
We’re not the guys who show up late, leave a mess, or disappear when you call back with questions. We’re the team that shows up on time, explains what’s wrong in plain English, and stands behind our work. Every repair comes with our warranty because we fix things right the first time.
That’s how we’ve built our reputation in Burlingame – one properly repaired furnace at a time.
First, we diagnose the real problem. No guessing, no trying random parts until something works. Our technicians use proper diagnostic tools to identify exactly what’s causing your furnace issues.
Next, we explain what we found and give you upfront pricing before any work begins. You’ll know exactly what the repair costs and why it’s necessary. No surprise fees or inflated parts costs.
Then we fix it right using quality parts and proven techniques. We test everything thoroughly before we leave to make sure your system is running properly.
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When we repair your furnace, you get more than just a quick fix. We check your entire heating system to catch potential problems before they leave you without heat. This includes inspecting your ductwork, checking safety controls, and testing airflow.
We work on all major furnace brands and models, from basic units to high-efficiency systems. Gas furnaces, electric units, heat pumps – if it heats your Burlingame home, we can repair it properly.
Every repair includes cleaning key components, replacing worn parts with quality alternatives, and adjusting settings for optimal performance. You’re not just getting your heat back – you’re getting a system that runs better than before the problem started.
Furnace repair costs depend on what’s actually wrong with your system. Simple fixes like replacing a thermostat or cleaning a flame sensor might run $150-300. More complex repairs involving major components can cost more, but we always provide upfront pricing before any work begins.
If your furnace is under 15 years old and the repair costs less than half of a new system, repair usually makes sense. For older units, it depends on the specific problem and your system’s overall condition. We’ll be honest about what we find – if your furnace has multiple failing components or major safety issues, replacement might be your better option.
We’ll explain the costs and benefits of both choices so you can make the right decision for your situation and budget.
Yes, we provide same-day emergency furnace repair throughout Burlingame. We understand that furnace problems don’t wait for convenient times, especially during cold weather. Our emergency service covers evenings and weekends when you need heat restored quickly.
Emergency calls do include a service fee, but we’ll explain all costs upfront. We prioritize safety issues and complete heating failures, so you’re not left without heat longer than necessary.
When you call for emergency service, we’ll walk you through some basic troubleshooting steps that might get your heat back on while we’re on our way. But if your system needs professional attention, we’ll be there the same day.
The most common issues we see in Burlingame homes include dirty air filters causing poor airflow, thermostat problems, and pilot light failures in older systems. Many homes here were built in the mid-20th century, so we also deal with aging components that need replacement.
During Bay Area’s mild but unpredictable winters, we see a lot of furnaces that haven’t been properly maintained during the off-season. Dust and debris accumulate on critical components, and gas connections can develop issues if left unchecked.
Uneven heating is another common complaint – some rooms stay cold while others get too warm. This usually points to ductwork issues, clogged filters, or problems with your system’s airflow. Our diagnostic process identifies the exact cause so we can fix it properly.
If your furnace is under 15 years old, most problems can be repaired cost-effectively. We recommend repair when the cost is less than half of a new system and your furnace has been reliable otherwise.
Consider replacement if your furnace is over 15 years old and having multiple problems, if repair costs are getting close to replacement costs, or if your energy bills have been climbing steadily. Strange smells, frequent cycling, or uneven heating that keeps coming back are also signs your system might be wearing out.
We’ll always give you honest advice about repair versus replacement. Sometimes an older furnace just needs a good cleaning and tune-up. Other times, you’re better off investing in a new system that will give you years of reliable service.
Yes, we work on all major furnace brands and types commonly found in Burlingame homes. This includes gas furnaces, electric units, and heat pumps from manufacturers like Carrier, Bryant, Trane, Lennox, and many others.
Whether you have an older system in one of Burlingame’s historic neighborhoods or a newer high-efficiency model, our technicians have the experience and tools to diagnose and repair it properly. We keep common parts in stock and can source specialty components when needed.
Our third-generation experience means we’ve seen just about every type of heating system used in Bay Area homes. From basic single-stage furnaces to complex variable-speed systems, we understand how they work and how to fix them right.
We’re a third-generation, family-owned business that’s been serving Burlingame since 2001. Our technicians wear shoe covers, arrive in clean uniforms and vehicles, and always clean up the job site when we’re done. These details matter when you’re working in someone’s home.
We take time to properly diagnose problems instead of guessing or trying random parts. You get upfront pricing before any work starts, and every repair comes with our warranty. We’re also Better Business Bureau accredited, which means we stand behind our work and resolve any issues professionally.
Most importantly, we’re local. We understand Burlingame’s mix of older and newer homes, and we know how Bay Area weather affects heating systems. When you call us back with questions, you’re talking to the same team that did the work.
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