Hear from Our Customers
You’re dealing with a plumbing issue that’s disrupting your day. Maybe it’s a clogged drain that won’t clear, a toilet that keeps running, or worse—water where it shouldn’t be. You need someone who understands that this isn’t just about pipes and fittings.
It’s about getting your home back to normal without the runaround, hidden fees, or having to call someone else when the “fix” doesn’t hold. When we’re done, your plumbing works the way it should. No callbacks, no surprises, no mess left behind.
That’s what happens when you work with plumbing services in San Bruno that take the time to do it right the first time.
We’ve been serving San Bruno since 2001—long enough to understand what homeowners here actually need. This is a third-generation company, which means we learned the trade from people who cared about doing it right.
You’ll notice the difference immediately. Our trucks are clean, our technicians wear uniforms and shoe covers, and we clean up the job site before we leave. We’re accredited by the Better Business Bureau because professionalism matters to us.
San Bruno homeowners deal with unique challenges—older homes with aging plumbing, tight spaces, and the reality that shoddy work costs more in the long run. We get that, and we work accordingly.
First, we show up when we say we will. Our technician will put on shoe covers before entering your home and take time to understand what’s happening with your plumbing.
We don’t rush the diagnosis. Most plumbing problems have multiple potential causes, and finding the right one saves you money and prevents future issues. Once we identify the problem, we’ll explain what we found and give you options—not just the most expensive one.
During the repair, we keep the work area as clean as possible and explain what we’re doing if you’re curious. When we’re finished, we test everything to make sure it works properly and clean up completely. You shouldn’t have to deal with our mess on top of your plumbing problem.
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We handle everything from emergency toilet repairs to whole-house repiping. That includes drain cleaning and repair, water heater installation and service, sewer line work, and fixture installation. If it involves your home’s plumbing system, we can fix it.
San Bruno’s mix of older and newer homes means we see everything—from vintage cast iron pipes to modern PEX systems. We stock parts for both and know how to work with whatever your house has. Many of our calls involve drain issues, especially in older homes where tree roots and settled pipes create ongoing problems.
We also handle the bigger projects that other plumbing companies in San Bruno might not want to tackle—whole-house repipes, sewer line replacements, and major fixture upgrades. These aren’t just about fixing what’s broken; they’re about upgrading your home’s plumbing to work better for how you actually live.
For true emergencies—like water flooding your home or a sewer backup—we prioritize same-day service. We understand that plumbing emergencies don’t wait for business hours.
When you call, we’ll ask a few quick questions to understand what’s happening and give you a realistic timeframe for when we can get there. We don’t promise what we can’t deliver, but we also don’t make you wait longer than necessary when your home is at risk.
For non-emergency repairs, we typically schedule within 24-48 hours. We’ll also walk you through any immediate steps you can take to prevent damage while you wait for us to arrive.
Yes, we give you a clear price before we start any work. After we diagnose the problem, we’ll explain what needs to be done and what it will cost. No surprises, no “we’ll see what we find” pricing.
If we discover additional issues once we start working, we stop and discuss those with you before proceeding. You decide what gets fixed and when. We’ve found that most San Bruno homeowners appreciate knowing what they’re paying for upfront.
For larger projects like water heater replacement or repiping, we provide detailed written estimates that break down materials and labor so you understand exactly what you’re getting.
A constantly running toilet is usually caused by a problem with the flapper, chain, or fill valve inside the tank. You can try lifting the tank lid and gently pressing down on the flapper to see if it stops running temporarily.
If that works, the flapper might be warped or the chain could be too long or short. If it doesn’t help, the fill valve might need replacement. These are relatively simple fixes, but they require the right parts and proper adjustment.
While you’re waiting for repair, you can turn off the water supply to the toilet using the valve behind the toilet near the floor. This stops the running water and prevents your water bill from skyrocketing, but you won’t be able to flush until it’s fixed.
If your drains are slow but still working, cleaning usually solves the problem. If water backs up completely, makes gurgling sounds, or you notice bad smells coming from drains, you might need repair work.
Multiple drains backing up at once often indicates a main line problem that requires more than just cleaning. Tree roots, broken pipes, or severe blockages need different solutions than regular maintenance cleaning.
We start with camera inspection when the problem isn’t obvious. This shows us exactly what’s happening inside your pipes—whether it’s buildup that can be cleaned or damage that needs repair. You’ll see the same footage we do, so you understand what needs to be done.
Yes, we carry all required licenses for plumbing work in San Bruno and throughout San Mateo County. We’re also fully insured, which protects both your property and our technicians while we work.
Our Better Business Bureau accreditation provides an additional layer of accountability. If you ever have concerns about our work, the BBB provides a formal process for resolution, though we work hard to address any issues directly with our customers first.
We can provide proof of licensing and insurance before starting any job if you’d like to see the documentation. Many San Bruno homeowners ask about this, especially for larger projects, and we’re always happy to provide it.
Water heater installation includes removing your old unit, installing the new one with proper connections, and testing everything to make sure it works correctly. We also handle any necessary permit applications and inspections.
We’ll evaluate your current setup to determine if any upgrades are needed—like gas line modifications, electrical work, or venting changes. San Bruno’s building codes are specific about water heater installations, and we make sure everything meets current requirements.
The installation includes a walkthrough of your new water heater’s features and maintenance requirements. We also provide warranty information and explain what’s covered by the manufacturer versus our installation warranty. Most installations take 3-4 hours depending on the complexity of your setup.
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